Confirmed Service Customer
I bought my truck almost 3 weeks ago. I had to leave out of town for business for a week. When I got back I went to drive it and the battery was dead. So i jumped it and drove it to get it charged up. Took my wife out to lunch and got back in and it barely started. I then took it to my mechanic to see if the battery was dead or some type of malfunction. It was in the red on his computer or whatever he used. I called the dealership and your service guys says there was nothing they could do. I proceeded to ask him if before they sold it to me or anybody else if they checked it. He told me that maybe they forgot. To no avail, I did need to come in anyways to get the new fob programmed. I asked your service guy the same question. All he said was he was sorry and knocked off $75.00 of of my programming charge. Needless to say that doesn't cover the $250.00 battery I had to buy. After all this, I will not recommend Newberg Chevrolet to anyone and will not buy another vehicle from there. This stems from Loren Berg Chevrolet too.
Richard A.
CARLTON,
OR
Business Response
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Confirmed Service Customer
Found an appointment for me same-day and were very helpful with my questions. Super friendly staff!